All policies, including those with ongoing promotions bought through us, may be eligible for commission rebates, except the following:

• Private Integrated Shield plans
• Local Hospitalization plans
• CareShield Life/ElderShield Supplements
• Plans using CPF monies
• Personal Accident Plans

However, do note that all commission rebates are subject to the relevant insurer's terms and conditions. In addition, in the unlikely event that you terminate your policy prematurely, up to the full amount of the commission may be clawed back from you to return to the insurer.

When you purchase a policy that is eligible for commission rebate through MoneyOwl, we rebate up to 50% of the agent's commissions we receive from the insurer of your policy back to you, after deducting an admin charge (S$26.75). We retain the remainder of the commission as our service fee.

You will receive your commission rebate in cash. If you pay on an annual mode, the rebates will be payable to you about 3-4 months after your policy has been incepted by the insurance company. If you pay on a monthly, quarterly or half-yearly mode, you will receive commission rebates every December for the months which your policy has been in force from October of the previous year to September in the current year. We will rebate the commission to you as long as the insurance company pays us a commission. The payout to you is usually 2-3 years long. For single premium plans, the payout to you is one-time only.

We will credit the commission rebate directly back to your bank account.

Buying through MoneyOwl is a fast and easy process! Our platform allows you to assess your needs and compare between plans online in your own time. Once you have requested a quote through our website, our friendly Client Advisers will get in touch via mobile and email and when you are ready, meet you to complete your application.

Most policies categorised under the Protection segment such as Term Life, Whole Life, Occupational Disability and Critical Illness insurance plans require applicants to complete a medical underwriting questionnaire. The insurer will offer such policies to those with good health. Those with pre-existing medical conditions may be offered the policy with exclusions or subject to premium loading or, in extreme cases, have their application rejected.

Many policies categorised under Savings and Retirement Income segments do not require a medical check-up. This is because the main purpose of the policies is to generate a better return on your premium and less priority to provide for your protection needs.

In our recommendations, we have suggested a few options for you compare. If you have specific coverage amounts that you are looking for but are not provided, do contact us via email at enquiries@moneyowl.com.sg or give us a call at 6329 9188 (Advisory enquiries) between Mondays-Fridays, 9am-6pm (excluding public holidays). Our friendly team of Client Advisers will assist you.

Long Term Care: Coverage for long-term care needs. The premiums reflect the Eldershield supplement component only. It excludes premiums of the Eldershield component.

*Calculations are based on assumptions used for the duration of disability and life expectancy.

IRR is the rate of growth of savings based on the projected benefit and any yearly cash benefit. The higher the IRR, the higher the rank.

A higher ranking is given to policies with higher IRR. Higher IRR means that for the same amount of premium, you can expect higher payouts (e.g income payout, maturity benefit), with all things being equal. This ranking is used in most of our retirement product comparisons.

If you are looking for or have an enquiry on a product that is not featured in our website, do contact us via email at enquiries@moneyowl.com.sg or give us a call at 6329 9188 (Advisory enquiries) between Mondays-Fridays, 9am-6pm (excluding public holidays). Our friendly team of Client Advisers will assist you.

Product enquiries through MoneyOwl are absolutely free. You only pay your insurance premiums if you subsequently purchase a policy from us.

During the insurance application, you will be able to indicate your preferred payment option namely, by cheque or credit card (Visa or MasterCard). For subsequent yearly premium payments, it will be through GIRO. These payments are made to the insurer.

Except for a few types of policies, such as Integrated Shield plans and single-premium products, premium payment frequency for regular premium plans typically include yearly, half-yearly, quarterly and monthly. There is usually a small discount if you pay your premium yearly as compared to other types of frequency modes.

Yes, for most regular premium policies, you can use your credit card (Visa or MasterCard) for the first premium payment.

Yes, all prices reflected are inclusive of GST.

All prices reflected are before commission rebates and new promotions.

When buying through MoneyOwl, you enjoy lower cost and up to 50% of the agent's commissions is rebated to you in cash. We take care of all your needs. You have access to our team of licensed Client Advisers and our Client Service Management team is on hand for you to contact if you require any after-sales service or claims with any of your policies. There is no difference with regards to the policy contract, benefits, coverage or premium offered whether the same policy is bought via MoneyOwl or through the insurance company directly.

The insurance company will mail the policy documents to you directly.

You can approach us for any enquiry, administrative requirements or actions pertaining to the insurance policies bought through us. We are happy to assist you in submitting instructions to the insurance company for surrender.

Alternatively, you may contact the insurance company of your policy directly if you wish to.

We stand ready to assist you on claims. Do contact us via email at clientsupport@moneyowl.com.sg or give us a call at 6329 9188 for all enquiries between Mondays-Fridays, 9am-6pm (excluding public holidays). Our friendly team of Client Service Managers will assist you.

For all insurance policies, the policy owner will be given a 14 days "free look" period from receipt of policy document as stated in the policy terms and conditions.

Cancelling your policy within the "free look" period will mean that the whole policy is cancelled and there will not be any insurance coverage from the particular policy thereafter. If you have gone for a medical examination for the policy, any medical cost incurred will be borne by you.

The terms and coverage of your policy will not be affected in any way. In the event that the MoneyOwl representative who has been serving you leaves the company, we will assign another adviser to take over your account so that you will always have a trusted adviser to go to.

SRS members can contribute any amount up to a yearly cap of $15,300 for Singaporeans and PRs and $35,700 for foreigners. Every amount of SRS contribution will be eligible for tax relief in the following year of assessment for income tax. SRS contributions may be used to purchase various investment instruments.

*The statutory retirement age is the prevailing age when you made your first SRS contribution. Currently, it is 62.

Tax relief is granted automatically by the tax authority (IRAS), based on information provided by the SRS operators.

• are at least 18 years old;
• are not undischarged bankrupts; and
• are not of unsound mind.

You can open an SRS account with the with any of the three SRS operators; DBS, OCBC or UOB. You should only have one SRS account at any point in time. However, you may transfer your SRS account between different SRS operators. Some SRS operators offer easy opening of SRS accounts via online banking.

• Only 50% of the withdrawal amount for the year are taxable as income
• No penalty on the amount withdrawn

• 100% of the withdrawal amount for the year are taxable as income
• 5% penalty on the amount withdrawn

1. Death or Terminal Illness
   • 50% of net withdrawal amount (after deducting up to a limit of $400,000) are taxable
2. Medical grounds
   • 50% of withdrawal amount are taxable
3. Bankruptcy
   • 100% of withdrawal amount are taxable
4. Full withdrawal by a foreigner, provided he/she must have maintained the SRS account for at least ten years from the date of the first contribution and have been a non-Singaporean for a continuous period of ten years before the date of withdrawal.
   • 50% of withdrawal amount are taxable

*The statutory retirement age is the prevailing age when you made your first SRS contribution. Currently, it is 62.

*The statutory retirement age is the prevailing age when you made your first SRS contribution. Currently, it is 62.

• Singapore Savings Bonds
• Insurance products
• Managed Investments

You can consider purchasing SRS-approved Single premium retirement income products with MoneyOwl. Begin by comparing SRS products easily at https://www.moneyowl.com.sg/app/direct and submit a quote! Our Client Advisers will then be in touch with you to fine-tune your needs and answer any questions you may have.

1. How to Save on Taxes Using the SRS
2. Here’s How to Use Your Funds in the SRS
3. A Visual Guide to SRS Part I
4. A Visual Guide to SRS Part II

And contact our Client Advisory team at enquiries@moneyowl.com.sg

The terms and coverage of your policy will not be affected in any way.

In the very unlikely event that MoneyOwl closes down, you may still proceed directly to the insurance company for your policy to be serviced.

Your privacy is our priority. We will not pass on your particulars or information to any third party, financial institutions or salespeople.

It is important that we hear from you about your questions. Do let us know about your queries via email at enquiries@moneyowl.com.sg or give us a call at 6329 9188 between Mondays-Fridays (excluding public holidays), 9am-6pm.