|Signed by||12 November 2021
|Submitted by||12 November 2021, 5pm
|Issued by||21 January 2022
** Only applicable to ManuProtect Term (II) and ManuProtect Decreasing (II): The application must be submitted and received by Manulife by 15 December 2021 (date inclusive) with all the necessary approvals from your Managers. The policies must be issued by 18 February 2022 (date inclusive).
• Up to 20% first year premium discount
Table A: First Year Premium Discount for Health and Protection Plans
|Qualifying Products||Payment Frequency||Premium Term||First Year Premium Discounts||Campaign Code|
|ManuProtect Term (II)||Annual, Semi-Annual, Quarterly, Monthly||All||10%||MPT2021|
|ManuProtect Decreasing (II) / ManuProtect Decreasing Lite (II)||20%||MPD2021|
|Ready CompleteCare / Ready CompleteCare (Cover Me Again)||10%||Q4HEALTH|
|LifeReady Plus (II) / LifeReady Plus (II) (Ready Mummy)||10%||JUL21PAR1|
• Savings / Retirement – Up to 16% first year premium discount and e-CapitaVouchers* for the following plans
*Applicable for annual / single premium payment only.
Table B: First Year Premium Discount for Savings / Retirement Plans
|Qualifying Products||Payment Frequency||Premium Term||First Year Premium Discount||Campaign Code|
|ReadyLife Income (II)||Annual, Semi-Annual, Quarterly, Monthly||5 years||8%||JUL21PAR1|
|Ready Builder (II)||5 years||2.5%|
|10 / 15 / 20 years||5%|
|RetireReady Plus (III)||5 years||2.5%|
|10 / 15 / 20 years||5%|
Table C: e-CapitaVouchers for Savings / Retirement Plans
1. Premiums for the Qualifying Product must be paid only through cheque, credit/debit card, PayNow or Electronic Transfer (AXS / Internet Banking).
2. Premium Discount are given on a per policy basis for the payment modes set out in Clause 2 above.
3. A customer cannot continue to enjoy the premium discount under this Manulife 2021 Customer Rewards Campaign if any of the following change(s) is/are made to the Qualifying Product(s) (both basic plans and/or riders, if any) within 12 months from issuance.
a) Change in sum assured or premium
b) Change in payment frequency
c) Policy conversion or switching
d) Addition or deletion of rider
e) Policy reinstatement
4. If the following change(s) is/are made to the Qualifying Product(s) within 12 months from issuance, the premium discount will cease from the next premium billing, following the change(s) made.
5. Vouchers entitled under Tables B shall be capped at S$600.00 per policy owner. No combination of premiums across different policy owners is allowed.
6. Premium Discount is applicable to all riders (where applicable) attached to the Qualifying Product and any additional premium payment due to sub-standard life rating.
7. Manulife will issue a SMS or Email (“Redemption Notification”) to each Qualifying Customer 12 weeks after the policy(ies) is/are issued, provided the Qualifying Customer’s Qualifying Plan(s) purchased during the Campaign Period remain(s) in force as at the date of the Redemption Notification. Qualifying Customers shall be solely responsible for ensuring that they provide Manulife with a valid mobile phone number and email address to receive the Redemption Notification for e-CapitaVouchers.
8. The Qualifying Customer agrees and accepts that Manulife will not be responsible for any consequences arising from his/her failure to provide Manulife with a true, complete and accurate mobile phone number or email address and/or notify Manulife of any change(s) to his/her mobile phone number and email address. The e-CapitaVouchers must be redeemed within three (3) months from the date of Redemption Notification. If a Qualifying Customer fails to claim his/her e-CapitaVouchers within the stipulated redemption period in the Redemption Notification, his/her e-CapitaVouchers will be forfeited and the Qualifying Customer shall not have any claim against Manulife for such forfeiture. Further details on the redemption procedures will be set out in the Redemption Notification.
9. Usage of the e-CapitaVouchers is subject to terms and conditions imposed by the merchant of the e-CapitaVouchers.
10. A person is deemed to have accepted and agreed to the CapitaVoucher Terms and Conditions (“https://www.capitaland.com/sg/en/shop/malls/rewards/capitavoucher/termsandconditions.html”) if such person purchases, uses, or carries out any activity or transaction or makes any dealing involving a e-CapitaVoucher.”
11. Premium Discount and/or e-CapitaVouchers is/are not transferrable or exchangeable for cash, credit or any other goods and services.
12. Manulife reserves the right to replace the Premium Discount and/or e-CapitaVouchers with item(s) of similar or other value without prior notice.
13. If a customer cancels the Qualifying Product within the 14 days’ free-look period, or if the policy lapsed or is surrendered within 12 months from the date of the issuance, Manulife reserves the right to recover the amount equivalent to the Premium Discount, and/or e-CapitaVouchers in any manner at its sole discretion.
15. You agree to indemnify Manulife and hold it harmless against all losses, claims, demands, expenses and other liabilities (including legal fees) suffered or incurred by them as a result of any breach of these Campaign Terms or of applicable laws by you including, without limitation, any representation made by you which is not authorised under these Campaign Terms or otherwise in writing by Manulife or any claim made by you.
16. By taking part in this Manulife 2021 Customer Rewards Campaign, you accept that all decisions made by Manulife in connection with this Manulife 2021 Customer Rewards Campaign (including the interpretation of the Campaign Terms) shall be final and binding on all participants. No appeals will be entertained. In the event of any inconsistency between these Campaign Terms and any brochure, marketing or promotional material relating to the Qualifying Product(s) listed in the table above, these Campaign Terms will prevail.
17. All applications for this Manulife 2021 Customer Rewards Campaign are subject to such policy terms and conditions as Manulife may impose.
18. Manulife shall have the sole and absolute discretion to exclude any person from participating in this Manulife 2021 Customer Rewards Campaign, without providing any reason and without prior notice.
19. Manulife reserves the right at its sole and absolute discretion to amend, add, withdraw, supplement, terminate, cancel or suspend this Manulife 2021 Customer Rewards Campaign or to vary the Campaign Terms at any time without notice or reason or liability.
20. Manulife shall be excused from performance under this Manulife 2021 Customer Rewards Campaign and shall not be in default in respect of any obligation hereunder to the extent that the failure to perform such obligation is due to a force majeure event, beyond the control of Manulife.
21. Nothing in these Campaign Terms is intended to constitute, create, give effect to, or otherwise recognise a joint venture, partnership or relationship of principal and agent of any kind.
22. Manulife makes no representation or warranty as to the quality or fitness for purpose or any other terms and conditions of the e-CapitaVouchers. The e-CapitaVouchers are issued by a third-party merchant. Manulife is not an agent of the thirdparty merchant and will not be liable or responsible for any errors, omissions or non-performance of the merchant. Manulife shall not be liable for any loss (including but not limited to indirect or consequential loss), damage, personal injury or death in connection with the e-CapitaVouchers.
23. The invalidity, unlawfulness or unenforceability of any provision in these Campaign Terms in any respect under applicable law shall not affect the validity, legality or enforceability of the remaining provisions hereof.
24. A person who does not participate in the Manulife 2021 Customer Rewards Campaign shall have no right under the Contracts (Rights of Third Parties) Act (Cap. 53B Singapore Statutes) to enforce any of these Campaign Terms.
25. The Campaign Terms will be governed by and construed in accordance with the laws of Singapore and you agree to submit to the exclusive jurisdiction of the courts of Singapore.
26. This Manulife 2021 Customer Rewards Campaign cannot be used in conjunction with other promotions or campaigns carried out by Manulife, unless otherwise permitted by Manulife in its sole and absolute discretion.
27. This campaign is only offered to customers who purchased their plans directly from Manulife Financial Consultants, Manulife Financial Service Consultants or sales representatives of Financial Advisory firms appointed by Manulife.
28. All information is correct as at 1 October 2021.