Investment and Savings

Pro-rated advisory fees (if any) will be deducted should you redeem all your investments and close your account.

The different fees imposed by the CPF Agent Bank are as shown below:

Please note that fees are GST applicable, and subject to change by the respective Agent Banks.
¹The fees are charged on a client level basis. For example, if you have 2 CPF buy orders on the same T-day, the agent bank transaction fee will be $2 + GST (Assuming UOB).
²This is charged on a client level basis. For example, if you have 3 CPF portfolios, the quarterly service charge will be $2+GST.

The MoneyOwl Advisory fees are deducted from the units in your portfolio on a quarterly basis. If there are insufficient units to deduct, the fees will be deducted from your cash account balance. For MoneyOwl, projected returns are net of Total Fees.

Please refer to https://www.moneyowl.com.sg/pricing/

Please contact clientsupport@moneyowl.com.sg for assistance.

In the event of death of the account holder, the following documents will have to be provided to us by the administrator or executor.
Deceased has no will

• Letter of administration, death certificate and NRIC of the administrator.

Deceased has a will

• Grant of probate, death certificate and NRIC of the executor.

These documents will be submitted to our custodian and the deceased personal investment account will turn into the estate account of the deceased.

Our custodian will then take the instruction of the administrator or the executor. The proceeds from the estate account of the deceased can only be redeem into the estate bank account. Alternatively, the administrator or executor can choose to create their own personal investment account and transfer the estate investment account holdings into the new investment account.

On fund holidays, Dimensional and/or Fullerton Funds will not be priced. Transactions on a non-valuation day will be processed the following business day. For a full list of dates please see Dimensional Fund Holidays 2023, Fullerton Fund Holidays and Dividend Schedule 2023, CPF Portfolios Fund Holidays 2023.

Outstanding fees on a pro-rated basis apply and will be deducted prior to redemption, if you choose to redeem all your portfolio holdings.

As with most unit trusts, buy and sell orders for the funds making up the portfolio are transacted at end-of-day prices. The exact price at which you will transact is therefore not known at the point of your placing an order. The price of the fund that you see on screen is from the previous one or two business days before, depending on the fund, not the actual price at which you will transact. The actual price at which you will transact will only be known one or two business days later.

For example

You redeem $100 of the portfolio (T day). The indicative price of one of the portfolio’s underlying funds, Fund A, is $1 on T day. Based on this indicative price, you will redeem $100 / $1 = 100 units. The actual price of the fund at the end of T day is $1.01. This price is only reflected on T+1 day. You will transact at $1.01 and your redemption proceeds will be $1.01 x 100 = $101.

Our Client Advisers are ready to assist you. Ask us over LiveChat, give us a call at 6329 9188 for all enquiries between Mondays-Fridays (excluding public holidays), 9am-6pm or send us an email at enquiries@moneyowl.com.sg.