Security Policy

The earlier announced transition of MoneyOwl’s fund management business and insurance advisory businesses to iFAST Financial Pte Ltd (“iFAST”) is complete. As part of this business transfer, we have transferred to iFAST the personal data of investment and insurance clients, in line with the provisions of the Personal Data Protection Act 2012 (“PDPA”), as well as MoneyOwl’s Privacy Notice

MoneyOwl will continue to operate and provide other services, including its existing online Will-Writing Tool and Comprehensive Financial Planning service, but will pause the Comprehensive Financial Planning service temporarily on December 15, 2023, 6:00pm for a refresh (but edits of existing digital plans are still possible). There are also new services planned for our clients. Your personal data will continue to be retained by MoneyOwl to continue serving you as it transits to its new model of operations.

For more information on the transition, please see link to microsite. Your acknowledgement and acceptance of the content of this paragraph are part of MoneyOwl ‘s Terms of Use, Terms and Conditions and Privacy Policy.



Many of the activities we conduct online involve disclosing our personal data and financial information. MoneyOwl is committed to ensuring the security of your personal information and data.

This security policy provides guidance on safe online behavior and ways where you can minimize your computer from malware attacks.


10 Tips where you can protect your computer:

  1. Installing and updating your anti-virus, anti-spyware software and firewall software
    Malicious software such as viruses, Trojan horses and worms are kept out of your computer by these. We recommend that you install these as soon as possible if your computer does not have them.
    Firewall prevents unauthorised access into your computer.
  2. Update your computer operating system
    Update your computer’s Microsoft Windows or Macintosh OSX regularly. These updates include patches or fixes to security flaws. You can set the updating of your operating system to automatic to minimise the chances that your computer is exposed to security flaws.
  3. Supported operating system
    It is important to update your operating system to one that is supported by the vendor. Certain old systems such as Microsoft Windows 98 and 2000, for example, are no longer supported.
  4. Update your web browsers
    Make sure your web browsers are updated to the latest version and enable their security functions. You can normally find this option under the browser’s security settings page.
  5. Account passwords and 2-Factor Authentication
    Set a strong password for any user account you have created. A good guide to a strong password would be a minimum of 8 characters in length, consisting of upper and lower alphabets, numbers and symbols. Your user account details must be kept confidential.
    Always enable 2-Factor Authentication if the site allows you to do so. This adds an extra layer of security to your account.
  6. Limiting the rights accounts for user
    If the computer is being shared, rights account for the user should be limited to only daily tasks such as checking emails or browsing the web. This can reduce the effectiveness of many types of malware.
  7. Stop and think before opening attachments
    Do not click on unknown attachments. Many malware authors rely on links and email attachments to transmit viruses, worms and Trojan horses on computers. Even if the attachment is sent from a friend, be sceptical as your friend’s computer could have been compromised by malware.
  8. Log out, clear your browser cache and turning off your computer
    Always remember to clear your browser cache and log out from your internet session especially if you were using a shared computer.Always turn off your computer when not in use. An idle computer with an active internet connection is at a higher chance of being attacked by a cybercriminal.
  9. Back up your information
    Always create a back-up of your computer information on external storage space regularly. This ensures you always have access to your data when your computer is compromised.
  10. https://
    Ensure that the website where you are transmitting sensitive personal and financial information is secure. You can click on the padlock icon beside the web address to view the digital certificate information.


  1. Minimise personal information being provided
    You should provide the least amount of personal information unless otherwise. As a guide, least personal information should be provided for leisure activities such as social networking sites or online forums.
  2. Email address
    Do not give out your email address without needing to. This minimises the amount of spam you receive and also the risk that malware authors may attack your computer.
  3. Privacy and security settings
    Read the privacy and security settings for sites which you visit.
  4. Protecting your reputation
    Think twice about posting personal pictures online where you would not want your employer or relations to see.
  5. Never share your OTP
    Never reveal your OTP to others. This is to prevent unauthorised transactions.
  6. Do not save your passwords on web browser
    Passwords stored in the web browser are not encrypted. Anyone with access to the device or malware can log in to the user profile to retrieve the passwords.



A notifiable data breach is a data breach that (a) results in, significant harm to an affected individual; or (b) is likely to be of a significant scale affecting 500 or more individuals. If we have reason to believe that a notifiable data breach has occurred, we will notify clients who are using our products and services of the occurrence of the data breach.



We hope that the information provided is useful.

Please note that you are responsible for the security of your devices and personal information. We will not be liable for any damages, loss or expenses including without limitation to direct, indirect, special, consequential or punitive damages, economic loss, loss of profits, loss of opportunity, loss of business or goodwill in as a result of your failure to observe this security policy or your negligence or fault.