My Insurance Policy

The terms and coverage of your policy will not be affected in any way. In the event that the MoneyOwl representative who has been serving you leaves the company, we will assign another adviser to take over your account so that you will always have a trusted adviser to go to.

For all insurance policies, the policy owner will be given a 14 days “free look” period from receipt of policy document as stated in the policy terms and conditions. Cancelling your policy within the “free look” period will mean that the whole policy is cancelled and there will not be any insurance coverage from the particular policy thereafter. If you have gone for a medical examination for the policy, any medical cost incurred will be borne by you.

We stand ready to assist you on claims. Do contact us via email at enquiries@moneyowl.com.sg or give us a call at 6329 9188 for all enquiries between Mondays-Fridays, 9am-6pm (excluding public holidays). Our friendly team of Client Service Managers will assist you.

You can approach us for any enquiry, administrative requirements or actions pertaining to the insurance policies bought through us. We are happy to assist you in submitting instructions to the insurance company for surrender. Alternatively, you may contact the insurance company of your policy directly if you wish to.

The insurance company will mail the policy documents to you directly.